As one of the planet’s largest tech companies, Amazon.com (AMZN) – Get Free Report employs more than 1.5 million people worldwide. Between its e-commerce, web services, entertainment, and other ...

Ketul Poshia stiffens his posture in his chair. He flashes a smile that seems to come far too easily to him. And then Poshia, a customer-service representative with Amazon's Mayday video ...

Amazon is among the most talked-about companies in the world, and for good reason. The e-commerce giant has literally reinvented multiple industries, including: What’s remarkable is that throughout ...

It’s no secret that Amazon has been posting strong growth numbers for some time. Annual revenue for 2018 was $232.9 billion — an increase of 30.9 percent over the 2017 total of $177.9 billion. As a ...

Amazon Web Services on Tuesday announced Amazon Connect, a self-service contact center solution based on the same cloud technology used by Amazon customer service associates worldwide. It offers phone ...