Editor's note: The following is a profile submitted by Quincy Community Action Programs for The Patriot Ledger's Lend a Hand campaign. The clients' names have been changed. Jay is a hardworking mother ...

Nov. 1 marks the beginning of heating season in Massachusetts, but for some Pioneer Valley families, the ongoing federal government shutdown means they are without help as fuel assistance programs ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. For over 40 years, HEAP has helped homeowners and renters pay heating costs.