Q: I am a customer of Comcast/Xfinity. Recently, I changed my old modem/router for a new modem/router and everything connected without issue except for my printer, which is an Epson Workforce 645.

It’s happened to all of us at one time or another. We’ve just met someone, he or she finds out that we work with computers, and those feared words come out, “Oh, you work with computers. Maybe you can ...

Geek Squad is a computer support option available through Best Buy stores nationwide. They offer in-store service as well as remote support options, including remotely controlling your system to fix ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...