WhatsApp is continuing its push into the business market with today’s news it’s launching the WhatsApp Cloud API to all businesses worldwide. Introduced into beta testing last November, the new ...

Meta-owned messaging platform WhatsApp has introduced a cloud-based API service to give businesses a way to quickly adopt WhatsApp and use it as another way to communicate with customers. "The best ...

WhatsApp now has more than 2 billion users globally, and by comparison its efforts to cultivate more business usage have been quite modest: just over 175 million people message with WhatsApp Business ...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Meta Platform’s messaging services app, WhatsApp, is reportedly still enabling AI providers access to users with Brazilian ...

Most major platforms have dealt with large-scale data leaks tied to weak or unprotected APIs. You've seen this play out with Facebook, X and even Dell. The pattern is always the same. A feature meant ...