AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

As financial advisors look ahead to 2026, some are treating the new year as a reset, while others are doubling down on what’s ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

It’s 2026, and it’s time to level up your practice. Thanks to online software and artificial intelligence, there have never ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Our writer spent 30 hours traveling with arctic wolves and gained a new appreciation for these predators of the tundra. Wolves pick at the remains of a muskox. To get this image, photographer Ronan ...

The world’s loneliest snail is no more. George, a Hawaiian tree snail—and the last known member of the species Achatinella apexfulva—died on New Year’s Day. He was 14, which is quite old for a snail ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Toby Walters is a financial writer, investor, and lifelong learner. He has a passion for ...